Specified Commercial Transactions Act
最終更新日: Dec 25, 2025
In accordance with Article 11 of the Act on Specified Commercial Transactions, we provide the following information.
| Seller name | Disclosed without delay upon request. |
|---|---|
| Address | Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan |
| Phone number | Please contact us by email. |
| Email address | support@lovai.app |
| Responsible person | Daiki Koga |
| Sales URL | https://lovai.app |
| Sales price | Price displayed for each post (tax included) Note: The minimum price is JPY 500 (tax included). |
| Additional fees | Internet connection fees are borne by the customer. |
| Payment method | Credit card (via Stripe) Supported brands: Visa, Mastercard, American Express, JCB |
| Payment timing | Charged immediately at purchase |
| Delivery timing | Content available immediately after payment is completed |
| Returns and cancellations | Due to the nature of digital content, we do not accept cancellations or refunds after purchase. Note: We will respond individually if technical payment errors occur. |
| Operating environment |
|
Sales Entity
Lovai acts as the sales entity for all premium content sold on this platform. The sales contract is concluded between Lovai and the purchaser.
Creators set prices and create content. After sales, creators receive revenue (after fees) through Stripe.
Creator Fees
The following fees are deducted from creator revenue.
| Item | Rate / Amount |
|---|---|
| Platform fee | 10% of the sales price |
| Payment fee (Stripe) | Approximately 3.6% |
Note: Payment fees may change according to Stripe policies.
Creator Payouts
- Revenue is paid through Stripe to the creator's linked Stripe account
- Creators must complete Stripe Connect registration to receive payouts
- Payout schedules and methods can be configured in the Stripe dashboard
Contact
For inquiries about this notice, please contact us at the email address below.
Email: support@lovai.app